Where can I find your prices?

All course prices are listed on our website at www.swimsity.com.

How do I stay updated about new classes?

The best way to stay up to date is by joining our mailing list on our website and following us on Instagram and TikTok @swimsity.

Where will you announce new classes?

New classes and courses are announced via our mailing list, Instagram, TikTok, and WhatsApp group. Follow us for quick updates on courses.

Are classes refundable?

All classes are non-refundable and non-exchangeable. As a small and growing business, we aim to keep our prices as fair and accessible as possible. Our operational costs remain the same regardless of attendance, and class spaces are reserved specifically for each swimmer.

I am going to miss a class. Can I transfer it to another course?

Unfortunately not. Our classes typically run at full capacity and we encourage swimmers to ensure they can attend all or most dates before booking.

Do you offer private swimming lessons?

We primarily offer group classes. However, please send us an email or direct message on Instagram to discuss your requirements.

Do you provide goggles and swimming hats?

No. Swimmers are expected to bring their own goggles and swimming hats. Occasionally we may have a spare available, but this cannot be guaranteed.

How do I book?

All bookings can be made through our website at www.swimsity.com.

What do classes cover?

Check out: What we offer

Will the teacher be in the water?

Yes, the teacher is in the water. This allows us to provide support, demonstrations and guidance throughout the lesson.

How long will it take me to learn to swim?

How long it takes to learn to swim varies from person to person, as everyone learns at a different pace and has different goals.

Progress can depend on previous experience, confidence in the water, attendance, and practice outside of lessons.

Some swimmers feel ready to progress after one course, while others choose to repeat it to build confidence and technique. We usually recommend starting with a four-week course and then discussing next steps with your instructor.

Who teaches them?

Tilly is a Level 2 qualified swim teacher with over five years' experience teaching swimmers of all ages and abilities. She has a calm, friendly approach that helps swimmers feel comfortable and confident in the water.

Who are your classes suitable for?

Our classes are designed for adult swimmers and cater to both beginners and intermediate-level swimmers.

Are all your sessions women's-only?

No. We offer both women-only and men-only classes. Sessions are not mixed.

What is the class size?

We keep our classes small to ensure every swimmer receives plenty of individual attention and support from the instructor.

Where are your lessons based?

Our lessons take place in Willesden, North West London.

Does the pool have shower and toilet facilities?

Yes. The venue has both shower and toilet facilities available for swimmers to use.

Is there a deep end in the pool?

Yes. Our pool has a deep end, and we help swimmers gradually build the skills and confidence needed to navigate deeper water safely.